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Job Summary

The Office & HR Manager is responsible for overseeing the daily administrative operations of the church office, ensuring efficient support for the church staff, ministries, and congregational needs. This role also provides oversight and support to the Human Resources functions of the organization, assisting with tasks such as employee onboarding, record-keeping, HR inquiries, and other HR functions. The Office & HR Manager will play a key role in creating a welcoming and organized environment, ensuring smooth office functionality, and supporting employee needs.

Qualifications

This role is suitable for both male and female applicants who feel led to apply and have the skills and experience desired for this position. In order to be considered for this role, the applicant must:

Be a person of high character
Hold an associate’s degree or higher
- A degree in business administration, management, or a related field is preferred
Have 3+ years of experience in office management or administrative roles
- Experience in a church or nonprofit environment is preferred
Have strong organizational and communication skills; high attention to detail, especially when managing employee records and compliance-related documentation
Have a heart for serving the church and community, with a passion for creating a positive and organized work environment
Accept and agree with the Baptist Faith & Message 2000

Skills:

Detail-oriented, with a proactive attitude toward identifying needs and implementing solutions
A flexible and adaptable approach to new challenges and a willingness to take on a variety of tasks
Strong work ethic with a commitment to excellence in all aspects of the role
Excellent organizational and multitasking abilities
Strong interpersonal skills with the ability to work effectively with a variety of personalities and across different departments
Strong computer skills; proficiency with Google Workspace and general office equipment (printers, copiers, etc.)
Attention to detail, especially when handling financial transactions and records
Strong written and verbal communication skills
Ability to maintain confidentiality and handle sensitive information with discretion
Ability to troubleshoot effectively and with minimal stress
Ability to humbly serve, lead, collaborate, and defer to others when appropriate, regardless of title or position

See a full job description including responsibilities, qualifications, conditions, expectations, and requirements of this role on our website: www.mercycharlotte.com/jobs

Compensation: salary is commensurate with experience; comprehensive benefits package offered

MISSION

To make disciples who love God, love each other, and love our world.

Our mission is what we aim to do – the call to action we believe Christ has placed on his church. This mission is the goal of every decision we make and is borne out of two moments in the gospel of Matthew where Jesus summarizes the driving heartbeats of a follower of Christ: The Great Commandment and The Great Commission. The first is found in Matthew 22:36-40, a conversation between Jesus and a lawyer:

“Teacher, which is the great commandment in the Law?” And he said to him, “You shall love the Lord your God with all your heart and with all your soul and with all your mind. This is the great and first commandment. And a second is like it: You shall love your neighbor as yourself. On these two commandments depend all the Law and the Prophets.”

The other is in Matthew 28:19, the final command that Jesus gives his followers just before ascending into heaven:

“Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit…”

VISION

To see a gospel awakening in the city of Charlotte that is carried to the ends of the earth.

Our vision is what we aim to see – what we believe God will do as we carry out our mission. This gospel awakening is not just our desire, but what we believe is the natural manifestation and outcome of disciples who make disciples who love God, love each other, and love our world.

A true understanding of the gospel changes everything, and if we strive to help the people of our city understand the good news of Jesus, we expect that God will change lives. The more people who understand that a relationship with God is not based on what we’ve done, but on what has been done for us in Christ; that our lives are not for our own glory, but for the glory of God; that the gospel is not just the front door to the Christian life, but is the house in which the believer dwells – the more people we begin taking their next step in following Jesus and live on mission here and around the world.

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